Fay, please — a menu, no thanks

May 02, 2008 05:27 am

"Cape Ann Medical Center, please hold,"

Oh, those were the good days of old.

The calls of the sick to a human voice,

Now she's gone, but we sure get a choice.

978-281-1500, same number applies,

But, now the menu is filled with surprise.

If this is a life-threatening emergency, Dial 911

For everything else, oh the prize you just won.

Warm up your finger, and sharpen those eyes,

We're going on a journey that may end with demise.

For doctors or nurses the numbers are low,

For everyone else, there are miles to go.

Press one or press seven, but do not touch six,

That one's reserved for some other fix.

And if by some chance, your finger should stumble,

On your mark and get ready, prepare to be humble.

Appetizers, salads, lab work and payment due,

If you're patient and nimble you'll love this menu.

And whence from its contents, you've made a selection

Sit back and relax, they'll be time for reflection.

For when this long journey has time to unfold,

You will find yourself still sick, and waiting on hold.

Count yourself lucky, prepare to be seen,

For the rest of us suckers, it's an answering machine.

"Date of birth please, and the nature of your call?"

"I lost my glass slipper while leaving the ball!"

"The doctor can see you, in a fortnight or two."

"But lady by then I'm sure to turn blue!"

We'll do you a favor, but prepare to just wait,

Some doctor will see you and determine your fate.

Don't care if it's Seuss or Mengala or Spock,

Just find my glass slipper to cover my sock.

Oh, Fay I miss you, your welcoming smile,

Wish you would come back, at least for a while.

Maybe just sit there, or answer the phone

So all us sick people, would not feel alone.

All of those years, the sound of your voice,

Like chicken soup for our souls, replaced by a choice.

I don't want to listen to that menu again,

For Ms. Fay MacDonald I truly do yen.

OONA O'NEILL

Perkins Street, Gloucester

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